FAQ General
FAQ
ANSWERS TO YOUR QUESTIONS
HERE’S A COMPILATION OF ALL THE TRAVEL QUERIES YOU MAY HAVE. WE’RE PRETTY SURE THE ANSWER TO YOUR QUESTION WILL BE HERE. JUST IN CASE YOU DON’T SEE IT, PLEASE USE CONTACT US OPTION MENTIONED BELOW, AND WE WILL GET BACK TO YOU FOR RESOLUTION.
WHAT ARE YOUR TERMS OF USE AND PRIVACY POLICY? WHERE CAN I READ MORE ABOUT IT?
WE TAKE THE PRIVACY OF OUR USERS VERY SERIOUSLY!
YOU CAN VIEW OUR PRIVACY POLICY
HOW CAN I KNOW ABOUT HAPPYJOURNEY.LIFE MOBILE APPS?
KNOW MORE ABOUT THE HAPPYJOURNEY.LIFE MOBILE APPS HERE: COMING SOON
WHY IS HAPPYJOURNEY.LIFE DIFFERENT FROM OTHER TRAVEL BOOKING PLATFORMS?
HAPPYJOURNEY.LIFE IS AN INTELLIGENT, AI-BASED TRAVEL PLATFORM THAT HELPS YOU ORGANISE, BOOK AND TRACK YOUR TRIPS. WITH UNIQUE FEATURES SUCH AS THE ONLINE/OFFLINE TRAIN RUNNING STATUS, PNR PREDICTION, REFUND CALCULATOR, TDR TRACKING, STATION ALARM AND SO ON, THE HAPPYJOURNEY.LIFE TRAINS APP OFFERS A SEAMLESS BOOKING EXPERIENCE. THE APP CAN CURRENTLY BE USED IN ENGLISH. ON THE OTHER HAND, THE HAPPYJOURNEY.LIFE FLIGHTS APP ALSO OFFERS THE USERS SOME UNIQUE FEATURES SUCH AS FARE PREDICTION, AUTO WEB CHECK-IN AND SO ON!
WHAT IF I CANNOT FIND MY QUESTION ON THIS LIST?
IN CASE YOU HAVE A SPECIFIC QUESTION NOT ADDRESSED IN THIS SECTION THEN, PLEASE REACH OUT TO US BY CLICKING HERE: URL
HOW DO I CONTACT HAPPYJOURNEY.LIFE CUSTOMER CARE?
FOR ANY FEEDBACK OR QUERIES, YOU CAN VISIT THE HAPPYJOURNEY.LIFE CUSTOMER SERVICE SECTION: URL
YOU COULD ALSO REACH OUT TO US VIA SOCIAL MEDIA:
HOW CAN I TRACK REFUNDS ON HAPPYJOURNEY.LIFE?
PLEASE FOLLOW THE STEPS MENTIONED BELOW TO TRACK YOUR REFUND STATUS:
1. LOG IN TO YOUR HAPPYJOURNEY.LIFE ACCOUNT
2. CLICK ON THE CUSTOMER SERVICE TAB
3. SELECT YOUR TRIP FROM THE 'MY TRIPS' SECTION
4. CLICK ON THE BOOKING ID AND CHECK THE REFUND STATUS
HOW DO I CANCEL MY TICKET ON HAPPYJOURNEY.LIFE?
PLEASE FOLLOW THESE SIMPLE STEPS TO CANCEL YOUR TICKET ON HAPPYJOURNEY.LIFE:
1. LOG IN TO HAPPYJOURNEY.LIFE
2. VISIT THE 'MY TRIPS' SECTION.
3. SELECT THE DESIRED BOOKING, SCROLL DOWN AND CLICK ON THE 'CANCEL TICKET' TAB TO INITIATE CANCELLATION.
4. IN CASE OF PARTIAL CANCELLATION, PLEASE SELECT THE DESIRED PASSENGER(S) AND CLICK ON THE CANCEL TAB.
HOW DO I GET A REFUND ON A TICKET BOOKING THROUGH HAPPYJOURNEY.LIFE?
FOR REFUND OF A CONFIRMED BOOKING, YOU NEED TO PLACE A CANCELLATION REQUEST
FROM THE MY TRIPS SECTION OF THE HAPPYJOURNEY.LIFE.
FOR REFUND RELATED TO A FAILED BOOKING, THE AMOUNT DEDUCTED FROM YOUR ACCOUNT WILL BE REVERSED IN THE SOURCE ACCOUNT WITHIN 7-14 DAYS.